Using the service

Getting started

1. Create an account

Sign up using your workgroup email address, select your workgroup from the drop-down list, and accept the terms and conditions if you agree with them.

You will then receive an email confirming your address is valid, and you will need to follow the link included in that email to enable your account. Once you enable your account and log in, your workgroup membership will initially appear as pending until it is verified by an administrator, but that doesn't stop you from creating personal links straight away.

2. Create your first short link

After logging in, select Create link from your Manage Links page.

Enter:

• Your preferred short name, such as yr10maths
• The destination web address
• If your workgroup membership has been approved by an administrator, you will have the option to make it a workgroup link.
• An optional note that reminds you of what the link is used for, etc.
• An optional expiry date if you only want the link to be temporary and automatically delete at a particular date.

Click Create Link and your new address will be available immediately, for example:

nswedu.link/yr10maths

Everyday use

3. Make a workgroup link

When creating or editing a link, select Make this a workgroup link to make it available to all verified members of your workgroup.

Please note this option is only available once your workgroup membership has been verified by an administrator. Workgroup links appear in the Workgroup Links tab for verified members of a workgroup.

4. Generate a QR code

Under each short link, you will see a QR button. Clicking this will instantly generate a QR code.

You can copy the QR code to your clipboard or download it as a PNG for use on worksheets, posters, and classroom displays. QR code scans are recorded separately from direct link visits in the visitor statistics for your visibility of engagement.

5. View link statistics

Under each short link, you will see a Stats button. Clicking this will give you up-to-date statistics on your links' usage, including information such as:

• Total number of visits
• How many people scanned the QR code or typed in your short link
• The types of devices used to visit your link
• Any sites which are referring visitors to your link
• Which countries your visitors came from

Managing your account and links

6. Edit or delete a link

Select Edit to update a link's:

• Short name
• Destination address
• Note
• Expiry date
• Workgroup-sharing settings

Select Delete to permanently remove a link. Deleted links become available for anyone to use.

7. Manage your workgroups

To add a workgroup to your account, visit your Settings page under My workgroups and click Add workgroup.

Each additional workgroup you add must go through the same administrator verification process before workgroup-sharing features become available.

To leave a workgroup, click Leave next to the one you want to remove.

Frequently Asked Questions

What is a workgroup?

A workgroup can be your whole school, a directorate, a team, or any other group of people. It is simply a collective term for people working together toward a common purpose.

Why is my workgroup showing as pending?

All new workgroup memberships start as pending and require manual verification by an administrator. This usually happens within a few school days. You will still be able to create personal links while your workgroup is pending - you just won't be able to create workgroup links until verified.

What if my workgroup isn't listed when signing up?

If your workgroup is missing, please email support@nswedu.link with its name (such as your school, directorate, or team). We will get it added for you within a couple of days.

Can I use NSWEDU.link with a personal email address?

No. We have restricted the email addresses that can utilise this service. All NSW Public Schools and TAFE emails are accepted, along with select independent and religious schools. If you would like to utilise this service and don't have an email which our system accepts, please email support@nswedu.link and we can get your address added.

What happens when a link expires?

When an expiry date is set, the link is automatically deleted on that date. Anyone visiting the short URL after expiry will see a 404 error page. The link's statistics are also removed. If you need the link to continue working, edit it and clear the expiry date before it expires.

Can students use NSWEDU.link to create short links?

No. NSWEDU.link is only available to teachers and education support staff with a workgroup email address. Students can visit short links shared by their teachers but cannot create an account.

What is a workgroup link?

A workgroup link is a short link that is shared with all verified staff at your workgroup. It appears under the Workgroup Links tab for everyone verified at that workgroup. Any verified member of the workgroup can edit or delete workgroup links.

Is there a limit on how many links I can create?

There is currently no hard limit on the number of links you can create. We ask that you use the service responsibly and only create links for legitimate educational purposes.

My short link name is already taken - what should I do?

Short link names are unique across the entire platform. Try a variation - for example, add your workgroup initials (e.g. qhps-yr10) to make your link name distinct.

Is NSWEDU.link affiliated with the NSW Department of Education?

No. NSWEDU.link is an independent service run by educators in their own time. It is not affiliated with, supported by, or funded by the NSW Department of Education.

Are we able to help keep this site running?

Thanks - we've got things covered for now. That said, keeping the site online, secure, and reliable does come with ongoing costs. If you're able to contribute a couple of dollars towards helping us run and maintain the service, we'd really appreciate it. You can find details on how to contribute on the About page.

I've forgotten my password - what do I do?

NSWEDU.link does not currently have an automated password reset. Please email us at support@nswedu.link and we will reset your password for you outside school hours.

Getting help

We have developed NSWEDU.link to be as intuitive and straightforward as possible, ensuring functionality without complexity.

If you do find yourself stuck, please email us at support@nswedu.link and we will do our best to get back to you. Please remember we also work in schools full time, so support will be provided outside school hours and may take us some time to get back to you.